About My ServiceDesk
We believe businesses should spend more time growing and less time managing vendors.
My ServiceDesk was created with a simple idea: One Desk. Everything You Need.
Businesses today depend on multiple external partners for travel, facilities, administration, IT and printing services. Managing all these providers can consume significant time and resources.
My ServiceDesk brings these requirements together through a single business-services platform.
Our role is to understand the requirement, identify the right solution, coordinate the execution and provide a single point of accountability.
Our Vision
To become a trusted, technology-enabled business-services partner for organizations by simplifying the way companies access and manage essential business support services.
Our Mission
To provide businesses with reliable, professional and scalable solutions across essential operational functions while reducing vendor complexity and allowing organizations to focus on their core business.
Our Values
Reliability
We do what we commit to.
Professionalism
We maintain professional standards across every service.
Transparency
Clear communication, pricing and expectations.
Accountability
One partner responsible for coordinating the solution.
Partnership
We aim to build long-term relationships rather than one-time transactions.
Our Business Model
My ServiceDesk combines expertise, a partner network, technology and centralized account management. We can work with specialized partners while remaining the accountable relationship for your business — not a vendor marketplace.
Expertise + Partner Network + Technology + Centralized Account Management
The company maintains control over:
- Customer relationship
- Requirement assessment
- Quotation
- Coordination
- Service standards
- SLA
- Quality control
- Billing
- Customer support